State Farm® Insurance Agent Gail Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Jackson
April 24, 2025
5
out of
5
rating by Robert Jackson
"Thank you Jamie for all your help with all my insurance Questions and needs . Thank you for being so patient and explaining things to me to where I understand them. I truly appreciate it"
joe chick
April 24, 2025
5
out of
5
rating by joe chick
"I have been with State Farm since I was 16 and this year my son turned 16. The Gail Williams team was such a great help especially Neena with saving what I could."
James D
April 24, 2025
5
out of
5
rating by James D
"Jamie is very helpful and was super sweet, she was also very patient with all of my questions regarding coverages, very good customer service!"
Diane Bowman
April 23, 2025
5
out of
5
rating by Diane Bowman
"Cassidy. Exceeded our expectation with her excellent interpersonal skills She was very warm and kind hearted."
We responded:
"Thank you, Diane, for sharing your experience! I'm glad to hear that Cassidy made such a positive impact with her interpersonal skills. Her warmth and kindness truly shine through in her work. If you have any further questions or need assistance, feel free to reach out to our office."
Kathryn LaMartz
April 19, 2025
5
out of
5
rating by Kathryn LaMartz
"I can’t say enough great things about Lori at State Farm. From day one, she went above and beyond to make sure I had the right coverage and understood every detail. She’s not just incredibly knowledgeable—she’s also patient, honest, and genuinely cares about her clients. Whether it was a quick question or a full policy update, Lori was always there with answers and support. If you’re looking for someone reliable and dedicated, Lori is the one!"
We responded:
"Thank you, Kathryn, for sharing your experience with Lori! I'm glad to hear how she has been there for you, ensuring you have the right coverage and understanding every detail. Lori's dedication and support truly make a difference, and we're grateful to have her as part of our team. If you ever need further assistance or have more questions, please feel free to reach out."
AMEKA-LYNN LAMARTZ
April 19, 2025
5
out of
5
rating by AMEKA-LYNN LAMARTZ
"Lori is simply the best! She made the entire insurance process smooth, easy, and stress-free. Always responsive, kind, and professional—exactly the kind of person you want handling your insurance needs."
We responded:
"Thank you, Ameka-Lynn, for your wonderful feedback! I'm glad to hear that Lori made your insurance experience smooth and stress-free. Her responsiveness and professionalism are truly valued in our office. If you have any more questions or need assistance in the future, we're here to help!"
Loren Arce
April 17, 2025
5
out of
5
rating by Loren Arce
"I cannot say enough great things about Lori at State Farm! From the very beginning, she was incredibly knowledgeable, patient, and truly cared about helping me find the best coverage for my needs. She took the time to explain everything clearly, answered all my questions, and made the whole process feel easy and stress-free. Her professionalism and warmth are unmatched—I felt like I was in the best hands the entire time. If you’re looking for someone who goes above and beyond for their clients, Lori is the one. Absolutely amazing service!"
We responded:
"Thank you, Loren, for sharing your experience with Lori! I'm happy to know that she was able to provide you with knowledgeable and patient service, making the process smooth and stress-free. Lori's dedication to finding the best coverage and her unmatched professionalism truly make her an asset to our team. If you have any further questions or need assistance, please feel free to reach out."
Mr. Perry
January 11, 2025
5
out of
5
rating by Mr. Perry
"Have done business with this agent for about a year - her team has been the easiest to work with. There is no pressure to upgrade coverages and an honest discussion about the coverage and costs. I highly recommend working with this branch."
We responded:
"Thank you, Mr. Perry, for your wonderful feedback! I'm so happy to know that our team has made your experience easy and pressure-free. We truly value honest discussions about coverage and costs, and it's great to see that reflected in your recommendation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
mark houser
December 12, 2024
5
out of
5
rating by mark houser
"I have been with Gail Williams for many years. Recently was in an accident and had to call the office. Jamie Kufner answered all my questions and helped me with paperwork. What a pleasant surprise she has an outstanding attitude. What a great asset she is to Gail Williams Statefarm."
We responded:
"Thank you, Mark, for sharing your experience! I'm glad Jamie could assist you with your questions and paperwork. We're here for you, so feel free to reach out anytime you need assistance!"
prbello69
December 11, 2024
5
out of
5
rating by prbello69
"@ Jamie Kufner– Customer Service Representative thank you for helping me and hopefully State Farm will rectify my situation and correct any and all mistakes to my account, I do appreciate you reaching out and calling State Farm representatives to make sure they help keep a satisfied customer for more years to come as you are. Thanks again, sincerely Ray"
We responded:
"Ray, thank you for your kind words! I'm happy Jamie was able to assist you and ensure your concerns are addressed. We truly value your trust and look forward to continuing to serve you. If you need any further assistance, please don't hesitate to reach out."
erik holstein
November 27, 2024
5
out of
5
rating by erik holstein
"Excellent customer service, made my life/job much easier and went the extra mile to help me"
We responded:
"Erik, thank you for your wonderful review! I'm glad our customer service could make your life and job easier. It's always our goal to go the extra mile for our customers. If you need any further assistance, don't hesitate to reach out. We're here to help!"
Grace Barrow
November 25, 2024
5
out of
5
rating by Grace Barrow
"My company recently changed to Gail Williams from another State Farm agent due to poor service. Sherry has met every challenge we have come across and exemplifies great customer service. Thank you so much!!"
We responded:
"Grace, thank you for your wonderful review! I'm happy to hear that Sherry has been able to meet your needs and provide the excellent service you deserve. We appreciate your business and look forward to continuing to support your company. If you have any further questions or need assistance, please don't hesitate to reach out!"
SIMON HAWKSWORTH
November 24, 2024
5
out of
5
rating by SIMON HAWKSWORTH
"Sherry provided the most fantastic customer service. She is knowledgeable and efficient. I have no hesitation in recommending her"
We responded:
"Sherry is indeed a valuable member of our team, and I'm glad she could provide you with such fantastic service, Simon! We appreciate your recommendation and are always here to help with any future needs. Thank you for your kind words!"
Benny Garcia
November 22, 2024
5
out of
5
rating by Benny Garcia
"Sherry was very helpful and responded quickly to our inquiries. Happy with the service we've received thus far and we've had no issues with this agency. Thank you!"
We responded:
"Thank you, Benny! I'm glad to hear that Sherry was able to assist you promptly and effectively. We're happy that you're satisfied with our service and haven't encountered any issues. If you have any further questions or need assistance, our office is here to help."
Brian Carrasco
November 21, 2024
5
out of
5
rating by Brian Carrasco
"Sherry DeCrenza helped me with my policy and she was great! She was amazing to work with!"
We responded:
"Brian, thank you for your wonderful review! I'm glad to hear that Sherry provided you with such great assistance on your policy. We're happy to have her on our team and appreciate your positive feedback. If you need any further help, feel free to reach out anytime. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
edward lee
November 21, 2024
5
out of
5
rating by edward lee
"Jamie is very sweet and professional. I had an issue and she was the first out of everyone I spoke to at this office to actually take the time to help me instead of pushing me off to the side. Thank you Jamie you definitely make this office!!"
We responded:
"Edward, thank you for your kind words! I'm happy to hear that Jamie was able to assist you so effectively. Her dedication and professionalism truly make a difference in our office. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Tisha Smith
November 20, 2024
5
out of
5
rating by Tisha Smith
"I’ve been with Gail Williams - State Farm for years and have had an amazing experience. Agent Jaime is the most amazing person. In my recent experience dealing with my renewal process, she has been with me every step of the way. Contacting the back office and bending over backwards to do what needs to be done to get things back on track. She was patient with me and every time I called she was there as well as returning my calls in a timely manner. I feel that I have gained a new friend in the process. Thank you so much for all the help Jamie."
We responded:
"Thank you, Tisha, for your wonderful review! I'm so happy to hear about your positive experience with Jaime. Her dedication and patience truly shine through in moments like your renewal process. It's fantastic that you feel you've gained a friend in her. We're always here to support you with any future needs or questions. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Robin Brown
November 15, 2024
5
out of
5
rating by Robin Brown
"very efficient, knowledgeable, friendly… very good experience"
We responded:
"Robin, thank you for your wonderful feedback! I'm glad you had a very good experience with our team. We strive to be efficient, knowledgeable, and friendly in all our interactions. If you ever need further assistance, feel free to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Cassidy Sage-Brown
November 14, 2024
5
out of
5
rating by Cassidy Sage-Brown
"I recently switched from my longtime auto with USAA to State Farm, and it was all thanks to Jamie. She is knowledgeable and welcoming, making me feel like family. I’m very thankful for this office and Jamie helping me switch to State Farm as smoothly as possible. I highly recommend!"
We responded:
"Cassidy, thank you for sharing your experience! I'm glad Jamie could assist you with your switch to State Farm and make you feel welcome. We appreciate your recommendation and are here for any future needs or questions you might have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Cathy Townsend
November 14, 2024
5
out of
5
rating by Cathy Townsend
"“Outstanding service from Gail Williams and her team! They’re always patient and willing to explain my policy details. Gail helped me save money while making sure my family and I have the coverage we need. I feel secure knowing my insurance needs are in such good hands. Highly recommend this office!”"
We responded:
"Cathy, thank you so much for your wonderful review! I'm glad to know that you appreciate the patience and thoroughness of our team when explaining policy details. It's great to hear that we could help you save money while ensuring your family has the necessary coverage. Your sense of security with our services means a lot to us. We're here for any further insurance needs or questions you might have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Dawn O'Connell
November 13, 2024
5
out of
5
rating by Dawn O'Connell
"Jamie Kufner is absolutely amazing. She’s very professional, positive attitude and always goes above and beyond to assist me. Willing to stay after hours to make sure needs are addressed. If she doesn’t know the answer, she’ll take the time to research it. Truly, the hardest working person I know."
We responded:
"Dawn, thank you for your wonderful review! I'm so glad to hear about your positive experience with Jamie. Her dedication and willingness to go the extra mile truly reflect the commitment we strive for in our office. If you ever need further assistance, we're always here to help. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Eileen Allen
November 13, 2024
5
out of
5
rating by Eileen Allen
"Gail Williams and her team are very knowledgeable and the customer service is spot on! Michael McDonald always goes the extra mile for his customers! Gails team has excellent customer service and gets a five star review without hesitation!"
We responded:
"Thank you, Eileen, for your wonderful review! I'm glad to know that you found our team knowledgeable and our customer service exceptional. Michael's dedication to going the extra mile truly reflects our commitment to our customers. Your five-star rating means a lot to us. We're here to assist with any further needs or questions you may have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Michael Mcdonald
November 12, 2024
5
out of
5
rating by Michael Mcdonald
"⭐️⭐️⭐️⭐️⭐️ “I can’t say enough good things about Gail Williams and her team at State Farm! They truly go above and beyond to make the insurance process easy and stress-free. Anytime I have questions, they’re always quick to respond with clear explanations. It’s such a relief to know I have a team that genuinely cares about my needs. Highly recommend!”"
We responded:
"Michael, thank you for your fantastic review! Your satisfaction is our priority, and we're here to assist with any further insurance needs or questions. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Joel Vega
October 16, 2024
5
out of
5
rating by Joel Vega
"SHERRY IS AWESOME!!! Great customer service, very detailed, went above and beyond to assist my wife and I. We have been with State Farm for over 20 years and are looking forward to 20 more. Thank you Sherry! Go Bulldogs!!! and Noles!!! ;)"
We responded:
"Joel, thank you for sharing your experience! I'm happy to hear that Sherry provided such detailed and exceptional service to you and your wife. It's wonderful to know that you've been with State Farm for over 20 years and are looking forward to many more. We truly appreciate your loyalty. Go Bulldogs and Noles! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
ichi
October 4, 2024
1
out of
5
rating by ichi
"Horrible customer service and supreme lack of accountability and oversight with clients. Was a client here for two years and while it was decent my most recent experiences with this office have been completely unfavorable and unacceptable. Sherry was extremely unprofessional, needlessly confrontational and generally unpleasant. The way she spoke to me on the phone was entirely inappropriate. I am happy to be moving to Allstate where the employees and manager are both more professional and courteous."
We responded:
"Ichi, thank you for sharing your feedback. I'm genuinely sorry to hear about your recent experience with our office. It's concerning to learn that you found our service lacking and that Sherry's interaction with you was unpleasant. We strive to provide professional and courteous service to all our clients. Your feedback is invaluable, and we'll be addressing these concerns internally to improve our service. If you have any further questions or need assistance, please don't hesitate to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"