State Farm® Insurance Agent Gail Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mr. Perry
January 11, 2025
5
out of
5
rating by Mr. Perry
"Have done business with this agent for about a year - her team has been the easiest to work with. There is no pressure to upgrade coverages and an honest discussion about the coverage and costs. I highly recommend working with this branch."
We responded:
"Thank you, Mr. Perry, for your wonderful feedback! I'm so happy to know that our team has made your experience easy and pressure-free. We truly value honest discussions about coverage and costs, and it's great to see that reflected in your recommendation. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
mark houser
December 12, 2024
5
out of
5
rating by mark houser
"I have been with Gail Williams for many years. Recently was in an accident and had to call the office. Jamie Kufner answered all my questions and helped me with paperwork. What a pleasant surprise she has an outstanding attitude. What a great asset she is to Gail Williams Statefarm."
We responded:
"Thank you, Mark, for sharing your experience! I'm glad Jamie could assist you with your questions and paperwork. We're here for you, so feel free to reach out anytime you need assistance!"
prbello69
December 11, 2024
5
out of
5
rating by prbello69
"@ Jamie Kufner– Customer Service Representative thank you for helping me and hopefully State Farm will rectify my situation and correct any and all mistakes to my account, I do appreciate you reaching out and calling State Farm representatives to make sure they help keep a satisfied customer for more years to come as you are. Thanks again, sincerely Ray"
We responded:
"Ray, thank you for your kind words! I'm happy Jamie was able to assist you and ensure your concerns are addressed. We truly value your trust and look forward to continuing to serve you. If you need any further assistance, please don't hesitate to reach out."
erik holstein
November 27, 2024
5
out of
5
rating by erik holstein
"Excellent customer service, made my life/job much easier and went the extra mile to help me"
We responded:
"Erik, thank you for your wonderful review! I'm glad our customer service could make your life and job easier. It's always our goal to go the extra mile for our customers. If you need any further assistance, don't hesitate to reach out. We're here to help!"
Grace Barrow
November 25, 2024
5
out of
5
rating by Grace Barrow
"My company recently changed to Gail Williams from another State Farm agent due to poor service. Sherry has met every challenge we have come across and exemplifies great customer service. Thank you so much!!"
We responded:
"Grace, thank you for your wonderful review! I'm happy to hear that Sherry has been able to meet your needs and provide the excellent service you deserve. We appreciate your business and look forward to continuing to support your company. If you have any further questions or need assistance, please don't hesitate to reach out!"
SIMON HAWKSWORTH
November 24, 2024
5
out of
5
rating by SIMON HAWKSWORTH
"Sherry provided the most fantastic customer service. She is knowledgeable and efficient. I have no hesitation in recommending her"
We responded:
"Sherry is indeed a valuable member of our team, and I'm glad she could provide you with such fantastic service, Simon! We appreciate your recommendation and are always here to help with any future needs. Thank you for your kind words!"
Benny Garcia
November 22, 2024
5
out of
5
rating by Benny Garcia
"Sherry was very helpful and responded quickly to our inquiries. Happy with the service we've received thus far and we've had no issues with this agency. Thank you!"
We responded:
"Thank you, Benny! I'm glad to hear that Sherry was able to assist you promptly and effectively. We're happy that you're satisfied with our service and haven't encountered any issues. If you have any further questions or need assistance, our office is here to help."
Brian Carrasco
November 21, 2024
5
out of
5
rating by Brian Carrasco
"Sherry DeCrenza helped me with my policy and she was great! She was amazing to work with!"
We responded:
"Brian, thank you for your wonderful review! I'm glad to hear that Sherry provided you with such great assistance on your policy. We're happy to have her on our team and appreciate your positive feedback. If you need any further help, feel free to reach out anytime. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
edward lee
November 21, 2024
5
out of
5
rating by edward lee
"Jamie is very sweet and professional. I had an issue and she was the first out of everyone I spoke to at this office to actually take the time to help me instead of pushing me off to the side. Thank you Jamie you definitely make this office!!"
We responded:
"Edward, thank you for your kind words! I'm happy to hear that Jamie was able to assist you so effectively. Her dedication and professionalism truly make a difference in our office. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Tisha Smith
November 20, 2024
5
out of
5
rating by Tisha Smith
"I’ve been with Gail Williams - State Farm for years and have had an amazing experience. Agent Jaime is the most amazing person. In my recent experience dealing with my renewal process, she has been with me every step of the way. Contacting the back office and bending over backwards to do what needs to be done to get things back on track. She was patient with me and every time I called she was there as well as returning my calls in a timely manner. I feel that I have gained a new friend in the process. Thank you so much for all the help Jamie."
We responded:
"Thank you, Tisha, for your wonderful review! I'm so happy to hear about your positive experience with Jaime. Her dedication and patience truly shine through in moments like your renewal process. It's fantastic that you feel you've gained a friend in her. We're always here to support you with any future needs or questions. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Robin Brown
November 15, 2024
5
out of
5
rating by Robin Brown
"very efficient, knowledgeable, friendly… very good experience"
We responded:
"Robin, thank you for your wonderful feedback! I'm glad you had a very good experience with our team. We strive to be efficient, knowledgeable, and friendly in all our interactions. If you ever need further assistance, feel free to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Cassidy Sage-Brown
November 14, 2024
5
out of
5
rating by Cassidy Sage-Brown
"I recently switched from my longtime auto with USAA to State Farm, and it was all thanks to Jamie. She is knowledgeable and welcoming, making me feel like family. I’m very thankful for this office and Jamie helping me switch to State Farm as smoothly as possible. I highly recommend!"
We responded:
"Cassidy, thank you for sharing your experience! I'm glad Jamie could assist you with your switch to State Farm and make you feel welcome. We appreciate your recommendation and are here for any future needs or questions you might have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Cathy Townsend
November 14, 2024
5
out of
5
rating by Cathy Townsend
"“Outstanding service from Gail Williams and her team! They’re always patient and willing to explain my policy details. Gail helped me save money while making sure my family and I have the coverage we need. I feel secure knowing my insurance needs are in such good hands. Highly recommend this office!”"
We responded:
"Cathy, thank you so much for your wonderful review! I'm glad to know that you appreciate the patience and thoroughness of our team when explaining policy details. It's great to hear that we could help you save money while ensuring your family has the necessary coverage. Your sense of security with our services means a lot to us. We're here for any further insurance needs or questions you might have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Dawn O'Connell
November 13, 2024
5
out of
5
rating by Dawn O'Connell
"Jamie Kufner is absolutely amazing. She’s very professional, positive attitude and always goes above and beyond to assist me. Willing to stay after hours to make sure needs are addressed. If she doesn’t know the answer, she’ll take the time to research it. Truly, the hardest working person I know."
We responded:
"Dawn, thank you for your wonderful review! I'm so glad to hear about your positive experience with Jamie. Her dedication and willingness to go the extra mile truly reflect the commitment we strive for in our office. If you ever need further assistance, we're always here to help. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Eileen Allen
November 13, 2024
5
out of
5
rating by Eileen Allen
"Gail Williams and her team are very knowledgeable and the customer service is spot on! Michael McDonald always goes the extra mile for his customers! Gails team has excellent customer service and gets a five star review without hesitation!"
We responded:
"Thank you, Eileen, for your wonderful review! I'm glad to know that you found our team knowledgeable and our customer service exceptional. Michael's dedication to going the extra mile truly reflects our commitment to our customers. Your five-star rating means a lot to us. We're here to assist with any further needs or questions you may have. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Sherry Decrenza
November 13, 2024
5
out of
5
rating by Sherry Decrenza
"Gail Williams State Farm has the best customer service. They are always able to explain what is going on with my insurance needs. I highly recommend them."
We responded:
"Sherry, thank you so much for your wonderful review! I'm glad to know that our team has been able to clearly explain your insurance needs. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Michael Mcdonald
November 12, 2024
5
out of
5
rating by Michael Mcdonald
"⭐️⭐️⭐️⭐️⭐️ “I can’t say enough good things about Gail Williams and her team at State Farm! They truly go above and beyond to make the insurance process easy and stress-free. Anytime I have questions, they’re always quick to respond with clear explanations. It’s such a relief to know I have a team that genuinely cares about my needs. Highly recommend!”"
We responded:
"Michael, thank you for your fantastic review! Your satisfaction is our priority, and we're here to assist with any further insurance needs or questions. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Joel Vega
October 16, 2024
5
out of
5
rating by Joel Vega
"SHERRY IS AWESOME!!! Great customer service, very detailed, went above and beyond to assist my wife and I. We have been with State Farm for over 20 years and are looking forward to 20 more. Thank you Sherry! Go Bulldogs!!! and Noles!!! ;)"
We responded:
"Joel, thank you for sharing your experience! I'm happy to hear that Sherry provided such detailed and exceptional service to you and your wife. It's wonderful to know that you've been with State Farm for over 20 years and are looking forward to many more. We truly appreciate your loyalty. Go Bulldogs and Noles! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
ichi
October 4, 2024
1
out of
5
rating by ichi
"Horrible customer service and supreme lack of accountability and oversight with clients. Was a client here for two years and while it was decent my most recent experiences with this office have been completely unfavorable and unacceptable. Sherry was extremely unprofessional, needlessly confrontational and generally unpleasant. The way she spoke to me on the phone was entirely inappropriate. I am happy to be moving to Allstate where the employees and manager are both more professional and courteous."
We responded:
"Ichi, thank you for sharing your feedback. I'm genuinely sorry to hear about your recent experience with our office. It's concerning to learn that you found our service lacking and that Sherry's interaction with you was unpleasant. We strive to provide professional and courteous service to all our clients. Your feedback is invaluable, and we'll be addressing these concerns internally to improve our service. If you have any further questions or need assistance, please don't hesitate to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Angie Balanay
August 15, 2024
5
out of
5
rating by Angie Balanay
"Gail was so quick to help me when I was in a big pinch, and was very precessional. I would recommend Gail!"
We responded:
"Hey Angie, Thanks so much for your kind words! I'm glad we could help you out quickly when you needed it. Your recommendation means a lot. If you ever need anything else, feel free to reach out. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Shelby Mustang
June 27, 2024
5
out of
5
rating by Shelby Mustang
"Called State Farm today about our truck insurance going up like all companies are doing. Spoke with Jamie about the reasons of the said hike and she explained in detail about what is going on in Florida with rate hikes. She also fixed something she found was incorrect on our policy and made the adjustments. So polite and very helpful. FIVE STARS!!"
We responded:
"Thank you, Shelby, for sharing your positive experience with Jamie! We're pleased to hear she provided detailed explanations and made necessary adjustments to your policy. Our team is grateful for your kind words and we're here to assist with any future insurance needs. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Saul Gonzalez
June 27, 2024
5
out of
5
rating by Saul Gonzalez
"Sherry with Gail Williams - State Farm Insurance was very helpful and amazing. She walked me through every detail so I could get the coverage I needed. Thank you so much for all your help and service."
We responded:
"It was a pleasure working with you, Saul! We appreciate your kind words about Sherry's customer service, and we are so glad to hear that she exceeded your expectations with her assistance for your coverage needs. Thank you so much for being part of our Sanford State Farm family! Our office is always here for you for any future insurance needs you may have. - Gail Williams - State Farm Insurance Agent"
Michael Welsh
June 27, 2024
5
out of
5
rating by Michael Welsh
"Michael Mcdonald provided me with excellence service today. I needed renter Insurance quickly. He was timely and accurate with everything I needed. I do recommend their State Farm office to my friends and family."
We responded:
"Michael, thank you for sharing your experience with our office! We are thrilled you had a quick and accurate experience getting renter's insurance with us. Your recommendation means a lot, and we appreciate you for allowing us to help protect what matters most! - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Julie Orben
June 21, 2024
5
out of
5
rating by Julie Orben
"Michael was very helpful and always responded to my questions! He definitely made a difference in why I changed to your company"
We responded:
"Julie, I'm thrilled to hear that Michael was so helpful and responsive to your questions, leading you to switch to our company! I'm pleased to know he made a positive impact on your experience. We're grateful for your trust and look forward to assisting you further. - Gail Williams - State Farm Insurance Agent, Sanford, FL"
Mercedes lanza
June 7, 2024
5
out of
5
rating by Mercedes lanza
"Dawn has been so amazing to work with! Patient and thorough in explaining the policy. After 15 years with a different insurance company, I look forward to a new relationship with State Farm and Dawn. Thank you!"
We responded:
"Mercedes, your positive feedback is truly appreciated! I'm glad to hear that Dawn provided you with patient and thorough explanations of your policy. We're thrilled to have you as part of the State Farm family and look forward to serving you for many years to come! - Gail Williams - State Farm Insurance Agent, Sanford, FL"